How do I cancel a booking?

How do I cancel a booking?

Cancellation is free at Onepark!

To cancel your booking, it is very simple: from the website or mobile:, go to your customer space and then select "My bookings" and only click on "Cancel".

You will receive an email of confirmation of cancellation in your mailbox and full refund within 3-4 business days

It is important to note that we can not cancel the booking for you.

The cancellation is free if your cancellation occurs within the cancellation deadlines imposed by the car park. You will of course be refunded on the payment method associated with your Onepark account.